What Do We Collect? Every time you visit the site, our web server automatically collects the following non-personally identifiable information: your internet service provider’s address, browser version, time and date of visits, the referring url, and information on the pages you access on the site including time spent on pages.We also collect personally identifiable information that you provide, such as information you provide when you register your e-mail address.
How Do We Use Your Information? The information we collect is used: to generally improve the content and layout of the site, to improve the content and layout of the site for individual visitors, to notify you about updates to the site, to contact you for marketing purposes for internal review. When you supply us with personal information, and indicate your consent to receive promotional information, the information you provide will be added to our customer file. You may receive periodic mailings from us. If you do not want to receive such mailings from us, please contact us using our contact form. We may send you e-mail with information on new products. If you do not wish to receive such e-mail in the future, please unsubscribe or contact us to be removed from our marketing list.
Who Do We Share Your Information With? We will share your personal information with third parties who provide services or functions on our behalf, including credit card processing. These third parties have access to personal information necessary to perform their functions but they are not permitted to disclose or use the information for any other purpose.
We will share information with companies who own or are owned by us.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
We will not sell users’ personal information. We will not share users’ personal information beyond the scope of what has been described above.
Caching – This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a set schedule, but may be purged before their natural expiration, if necessary.
Shopping – While you are shopping, we may keep a record of your email and your shopping cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or return on another day. It may also be used to provide marketing emails. These emails can be unsubscribed from at any time.
Subscriptions – For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.
Security – We take every precaution to protect our users’ information. When our registration/order form asks users to enter sensitive information (e.g. credit card number, etc.), that information is encrypted and is protected with encryption software that is standard in the industry.
How Can You Update Your Information? We will provide you access to the following information if you send us an e-mail, call us or write to us: unique identifier information (customer number or password) contact information (name, address, phone number) We will evaluate each request and reply in an appropriate manner and form of communication that ensures the security of the information you have requested. Use our contact form for more information.
Children’s Policy – We do not seek to solicit information from anyone under the age of thirteen (a “child”). If a child submits information to us through any part of the site, and we know that the person submitting the information is a child, we will not use it for any purpose. We will delete the information as soon as we discover it and we will not disclose it to third parties.